Effective July 22, 2026

Refund Policy

Please review product descriptions carefully before purchasing. Digital products are delivered electronically and can usually be accessed immediately after payment.

1. General policy for digital products

Because downloadable files cannot be physically returned, digital purchases are generally final once access or download has been provided. This does not remove any right or remedy that cannot lawfully be limited.

2. Situations we will review

Please contact us if you were charged more than once for the same order, received a corrupted or incorrect file, or did not receive access and reasonable troubleshooting does not solve the problem. Requests should be sent within seven calendar days of purchase when practical.

3. What to include

Email the name and email used at checkout, the product name, order or transaction number, purchase date, and a short explanation. Never email passwords or full payment-card details.

4. Requests that are normally not refundable

A refund is normally not available for change of mind, failure to read the description, lack of compatible software, inability to use the resource, or an expectation of guaranteed clients, work, or income. We will still consider applicable law and the specific facts.

5. Processing

Faith Freelancing Hub will aim to acknowledge a complete request within three regular working days. If approved, the refund will be sent through the original payment route when available. Bank or payment-provider processing times are outside our control, and refunded digital access may be withdrawn.

6. Courses and future offers

Any course, coaching, subscription, or custom service may include additional terms shown before purchase. Those specific terms will apply together with this policy.